By James Burke on 24 September 2008

VRM can play a pivotal role in the creation of the Personal Platform.

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By James Burke on 23 March 2007

Customer Relationship Management (CRM) systems allow businesses to establish better relationships with their customers but what about customers establishing better relationships with their suppliers or vendors?

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By James Burke on 28 October 2006

"sell side" eBusiness applications such as Customer Relationship Management (CRM) provide a business with toolkit that can unite departments within a business. This entry contains some short online guides to eBusiness, CRM and selling strategies. Read More »